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IT Resources
Need help troubleshooting computer troubles? Looking for a specific form? View the help videos or user guides to learn how to solve your problem. Please submit a ticket if you are still having trouble.
EPI Request Forms
EPI Forms
Need to fill out a request?
All request forms are subject to review and approval by the administration team. Completing a form does not guarantee the request will be fulfilled. Thank you.
EPI User Guides
Additional Help
Equipment and Infrastructure Self Help Videos
Still need help? See if one of our self help videos has the answer you need.
Remote work Guide
Working Remotely
To work remotely at EPI you have multiple options depending upon your needs and if you’re using a personal or EPI computer.
Windows Software Updates
Windows Device Software Installation
EPI uses software called System Center Configuration Manager to manage Windows devices.
Apple Software updates
Apple Device Software Installation
EPI uses software called Jamf to manage Apple Devices.
Remote Access Guide
Remote Desktop
Remote Desktop is a service that enables you to access your work computer as if you were sitting in your office – with all its existing software, documents, and configuration.